Something for your every fantasy

Delivery & Returns

Shipping Policy

  • Free shipping worldwide by air, typically via FedEx or UPS.
  • Once your order is placed, please allow 3 working Days for assembly depending on the doll and an additional 3-7 days for shipping time.  All our dolls are hand made and thoroughly tested for quality before shipping.
  • When shipped, you will be provided with the Fedex or UPS tracking code.  All packaging is discreet. There are no labels, markings, or logos.

Returns

  • We take product quality extremely seriously; every doll is thoroughly inspected and tested before leaving our studio.
  • Upon initial receipt of the doll, if there appears to be a defect or damage, please contact us immediately. If the dolls is unused, we will honor a full refund of the doll + shipping to return the doll.
  • We do not offer refunds for any other reason other than a product damaged on arrival.

International Orders: Customs Taxes and Import Duties

Note: For orders outside the United States and Canada, we are not able to provide assistance on taxes and duties charged by your country’s customs upon reception of the goods.